CompletingReporting hours once a session ends, marking no-shows, and answering a disputed report.Once a session ends, it moves under Attention. Completing it records the hours, and settled hours count toward pay.Completing a session1.Open the complete formA session that has ended reads Session ended under Attention. Complete opens the form with the scheduled time filled in.2.Adjust the hoursEnter the actual start and end times. The length rounds up to the nearest quarter hour, and a length chip or a typed number overrides it.3.CompleteComplete records the hours. Agencies that review hours approve them before they count toward pay.4.Or mark a no-showNo-show records that the student didn't attend. It adds the agency's no-show credit to the mentor's hours, and from the student's second no-show on, the agency's penalty comes off their plan.Answering a disputeA dispute means the agency sent the reported hours back with a reason.1.Open the resubmit formThe session sits under Attention as Hours disputed. Resubmit opens the form with the reason on top.2.Correct and resubmitThe form opens with the hours as first reported. After a correction, the agency reviews them again.SchedulingLog hours
